Support for iK11/iK5/iK9
Welcome to IIWEY Support
Ask AI About Your Device
Type your question below. Our AI will answer using the official help documents for this model.
Watch Video Guides
Access step-by-step video tutorials to learn how to install, set up, and use your product with ease.
Find the Right Accessories for Your Model
Replace damaged parts or upgrade your setup with compatible accessories designed for your device. Choose the correct model to ensure a perfect fit and enjoy a smoother, more reliable experience.
Original Car Charger for IIWEY CarPlay Screen Series
Backup camera for iiwey CarPlay Screen Series
Get the IIWEY App
Sync your dash cam with your smartphone for seamless control and file management.
Note:Your dash cam operates independently—no app connection is required for normal daily recording. It will capture every moment whether the app is open or not. For your safety, we recommend connecting to the app only when the vehicle is stationary to playback or download footage.
Connect your dash cam effortlessly with the IIWEY app
Device Pairing
Configure your dash cam settings and manage your device from your phone.
Instant Mobile Playback
Quick preview. One-tap play. Access and review your footage seamlessly through the IIWEY app.
Fast Downloads
Wireless file transfer to your smartphone.
Quick Edit & Share
Quickly isolate the footage you need. Send critical video evidence to the police or your insurance company.
Over-The-Air (OTA) Updates
Keep your dash cam at peak performance. Receive and install the latest firmware updates effortlessly via the app—no cables or SD cards required.
Real-Time Expert Support
Need help? Connect with our dedicated team through the integrated Live Chat for instant assistance and peace of mind.
