Support for N5

Welcome to IIWEY Support

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Type your question below. Our AI will answer using the official help documents for this model.

Model N5

Watch Video Guides

Access step-by-step video tutorials to learn how to install, set up, and use your product with ease.

Install and wiring guide
Hot to use the IIWEY hardwire kit

Find the Right Accessories for Your Model

Replace damaged parts or upgrade your setup with compatible accessories designed for your device. Choose the correct model to ensure a perfect fit and enjoy a smoother, more reliable experience.

Get the IIWEY App

Sync your dash cam with your smartphone for seamless control and file management.

Note:Your dash cam operates independently—no app connection is required for normal daily recording. It will capture every moment whether the app is open or not. For your safety, we recommend connecting to the app only when the vehicle is stationary to playback or download footage.

IIWEY

Connect your dash cam effortlessly with the IIWEY app


Device Pairing

Configure your dash cam settings and manage your device from your phone.

Instant Mobile Playback

Quick preview. One-tap play. Access and review your footage seamlessly through the IIWEY app.

Fast Downloads

Wireless file transfer to your smartphone.

Quick Edit & Share

Quickly isolate the footage you need. Send critical video evidence to the police or your insurance company.

Over-The-Air (OTA) Updates

Keep your dash cam at peak performance. Receive and install the latest firmware updates effortlessly via the app—no cables or SD cards required.

Real-Time Expert Support

Need help? Connect with our dedicated team through the integrated Live Chat for instant assistance and peace of mind.